Chapter 396 Apply what you learn!

Lu Chenggang had just ordered the doctor on duty at the trauma center to write a signed consent form for the conversation between the two patients, and the phone number of the general hospital rang again. But this time the caller number was not a landline, but a mobile phone.

Lu Cheng frowned slightly and sighed in his heart: Master, I didn't mean to ask you to work overtime today. There are really too many patients...

But as for whether to call Li Dongshan to come to the department to help, I should wait until I hear the call first.

"Hello, hello, Department of Orthopedics." Since the call is from the chief resident, the other party only needs to know that he is the chief resident of the Department of Orthopedics. Lu Cheng does not need to introduce himself.

A familiar voice rang on the phone: "I know it's you, Brother Lu, this is Liu Xuan from the emergency department. The kid with radial dislocation just now came in again, and now he's making a big fuss in the emergency department and wants to see you.

.And his husband also brought people from the medical department."

"He said he wants to report you, and also wants to change a doctor to treat his child. Are you free? Can you take some time to come down and take a look?"

When Lu Cheng heard this, he was stunned for a moment, then nodded and said, "Okay, I'll be down right away."

The child from before, after Lu Cheng was repositioned, his mother ran away with the child. Lu Cheng had seen this happen a lot. In the past few years, when he was living in Peking University, he was a deadbeat and moved from the hospital overnight.

Lu Cheng has seen some people even go to court to file lawsuits against doctors because of non-payment of money.

It's just that this is really the first time Lu Cheng has encountered something like this.

Life is full of different things.

Lu Cheng took a deep breath and said, "Okay, Doctor Liu, I'll be down right away. Thank you for your hard work."

Lu Cheng knew that Liu Xuan's face must be full of exhaustion when he was facing that family.

Lu Cheng went down to the emergency room. There were a lot of patients and family members watching. Close to them were doctors and nurses, as well as the head nurse and Yu Youlin, an associate professor in the emergency department.

At the center, the child's mother occupied the crowd and said angrily: "Come over quickly and take a look. The Second Xiangya Hospital made a misdiagnosis and diagnosed my child wrongly. Now they want to hide that doctor."

I don’t dare to come down to see people anymore.”

"Let's all comment. My child is only four years old this year. Look at how swollen his hands are."

The father of the child next to him said with red eyes: "I'm telling you, don't try to protect that doctor. If it weren't for a society ruled by law, I really want to beat his hands like this. What kind of bullshit doctor is he? He can only treat a minor illness."

I can’t see it, look at my little one, how pitiful it is.”

"Let me tell you, if we don't hand over the person today, no one will be able to have a good time."

"Honey, prepare to call the police and call reporters."

The chief on-duty officer of the medical department persuaded in the middle: "Everyone, calm down first. We are already contacting the doctor you mentioned, Dr. Lu. We need to understand the facts first and then give you the most fair result, okay? If

It is the responsibility of us doctors, and we must handle it seriously."

"Whose responsibility is it? If the doctor doesn't treat you when you get to the hospital, then it's your hospital's responsibility, the doctor's responsibility, and we who treat the disease are also responsible? I think you want to cover up and shirk the blame!"

"If you don't give me an explanation, then I will expose you. Everyone, help record it and post it online later. The quack doctors in the Second Xiangya Hospital can't cure the disease, so the leaders started to cover up and shirk responsibility!"

The child's mother greeted everyone aggressively.

Her hair was a little messy, and as she spoke, she straightened her temples a little, and then looked coldly at the somewhat bewildered chief on duty.

The onlookers nearby kept pointing and pointing, and some good-hearted people actually picked up their mobile phones to take pictures and videos.

Lu Cheng walked closer, put on his white coat and his chief resident's badge, and moved closer to the back row to clear away the crowd of onlookers. As he approached, he said: "Everyone, please give way. Please give way. Don't watch."

?Thanks."

Seeing the white coats approaching, they all gave in, but it was definitely impossible to prevent the onlookers from watching. As soon as Lu Cheng walked past, someone immediately filled the gap. He stepped aside faster than Qing Qing.

Suturing is much faster.

Finally reaching the center of the crowd, the woman immediately pointed to Lu Cheng and said, "Yes, that's him. Please remember this quack."

The person on duty at the moment was a thirty-year-old middle-aged woman. She looked at Lu Cheng and asked, "Hello, Dr. Lu, I am Wang Min, the person on duty at the hospital. The parents of this child just had an abortion."

The reporting hotline of the chief on duty, I’ll come over and see for myself what’s going on. Can you explain it?”

The general duty officer is a functional department, but she is also the superior leader of the clinical department. Although she does not have high academic qualifications, her authority is quite large! The general duty officer is on duty 24 hours a day, and will also take turns. It is a joint organization between the medical department and the hospital office.

Department.

Lu Chengcheng asked: "Where is Dr. Liu?"

Wang Min nodded and said: "Doctor Liu has gone to the emergency ICU for rescue now and will come back later. Moreover, the family mainly said that they want to report you, so I want to know the specific situation."

The nurse next to me had a bitter look on her face and looked very unhappy.

Lu Chengcheng nodded, then turned to look at the child and his parents, squinting his eyes slightly: "Who are they? I don't know them."

Hearing Lu Cheng's words, the woman became angry at that time. She was probably very surprised and was very angry by Lu Cheng: "Your hospital is very good at acting. Don't you recognize me?"

"You don't want to admit it, do you? You just touched my child, do you think you can get away with it?"

"I'm telling you, if anything goes wrong with my child, you and Dr. Liu will be responsible to the end!"

"Everyone, give me some judgment. This doctor is him. He doesn't want to admit his fault now!"

"I want to find your leader and report you."

The child's father also looked at Lu Cheng in shock at this moment, wondering why Lu Cheng would speak like this.

Wang Min, the general on duty, twitched the corner of his mouth, then stretched out his hand to act as a peacemaker and said: "Hello, sister, please calm down. Being anxious and loud will not solve the problem."

Then he turned to look at Lu Cheng: "Dr. Lu, are you sure you don't know them? These two reported you by name."

Lu Cheng asked: "Well, what was the content of their report?"

"Misdiagnosis, wrong treatment." Wang Min replied. She hoped that if Lu Cheng could apologize early, find the superior of the orthopedics department, and deal with the matter, it would be over. Don't deliberately pretend not to know them. In order to avoid this

To delay the time, although the general duty is on duty 24 hours a day, I can only sleep for a while.

"Where's the evidence?" Lu Cheng continued to ask.

Wang Min didn't understand: "What evidence?"

The woman became even more angry now: "What evidence? My child is still crying. This is the evidence. What kind of doctor are you?"

Lu Chengcheng said: "Evidence of medical treatment, evidence of registration, evidence of handwritten medical records or electronic medical records signed by me."

"China is now a society ruled by law, and medical treatment in hospitals is based on real-name registration. First of all, you have to report that I misdiagnosed your child, and you have to show your medical evidence. What is my diagnosis? How is the basis for diagnosis written, and physical examination

What's the result?"

"Secondly, if you want to say that I received wrong treatment, you need to prove what operations I performed and the payment records for the therapeutic operations?"

Lu Cheng turned his hands outwards, and as he spoke, he remembered his former teacher, Cai Xuan. He had handled similar cases before, and Lu Cheng learned this trick from him.

Cai Xuan himself is not particularly interested in medicine. Being a doctor is just a hobby. Therefore, when encountering this kind of thing, the first thing that comes to mind is not to solve the problem quickly, but to find another way to solve the problem.

Go talk to the patients and their families!

Wang Min turned around and said, "Have you registered?"

The child's parents' expressions were stagnant at that time.

"Yes! I have registered!"

"Look, here, I just registered your number. Look, I still have payment records. This is the payment money. You still want to run away? Everyone is here to evaluate the treatment. This doctor is irresponsible! It was clearly them just now

Our child who was admitted to the clinic now refuses to admit it!" the man yelled!

Naturally, it attracted a lot of people to point fingers.

Just have a record of paying the money. As long as you pay the money, you have to see a doctor.

Wang Min turned around and said to Lu Cheng with a wry smile: "Doctor Lu, you'd better not want it."

Lu Cheng interrupted Wang Min directly and said, "Yes, you have registered, but registration does not mean that you have come to see a doctor at my place? Where are the medical records?"

"It's also very possible that you didn't believe in the technology of our Second Xiangya Hospital, so you regretted it after entering the hospital. You didn't want to see a doctor here anymore, so you canceled your account and went back on your own?"

"Okay, since you said that I touched your child, let me ask, when and how? Why did I move it?"

"Second, if you have time and leisure, go find the police, as long as you can find my fingerprints."

"I still have several emergency cases on hand. I have to go to the emergency operating room immediately to participate in the rescue. I really don't have much free time to talk to you."

Then Lu Cheng said to Wang Min: "Hello, teacher, you are the general manager of the hospital, not our doctors' reminder. Your responsibility is to supervise us and make the hospital's diagnosis and treatment process more compliant, not to make us

He just casually apologized to the patient and family members to put the matter to rest."

"Now is a society ruled by law. Although the words "I'm sorry" are not worth much, mistakes cannot be admitted casually."

When they heard that Lu Cheng was leaving, the woman and the middle-aged man immediately panicked.

The woman immediately argued: "Looking for fingerprints, how can you find fingerprints when you are wearing gloves? Aren't you cheating? Did you design it in advance? Just to shirk responsibility?"

"Everyone, come and comment."

But now when I heard these words from the middle-aged woman, the people around me didn't follow suit. Instead, they looked at the couple strangely and said, "Can't you just take out the medical records and registered numbers?"

"Well, this is the registration number, and the medical record book. This is available when you are admitted to the hospital. Everyone will have it." Some well-meaning people thought that the middle-aged couple did not understand.

"Yeah, if this doctor is unreasonable, just show it to him. He also has leaders and the higher-level departments of the hospital. If it doesn't work, there are also the police."

Where do middle-aged couples have the so-called registration records and medical records? If their registered registration is cancelled, if they go to the front desk to get their registered registration back, wouldn't they be slapping themselves in the face? As for medical records, they cost 50 cents.

She asked for the money back, so where does she still have her medical records?
To be continued...