Chapter 284 [Xingyao Hotel Management Company]
Metro will give priority to the doorsteps of communities and residential concentrated areas when expanding convenience stores this time; and provide mailing, public telephones, newspapers and other services to truly achieve the word "convenience".
At the same time, at Wu Guangyao's suggestion, Metro convenience store business hours are from 6 am to 12 pm, and the business hours are up to 18 hours.
This is at the forefront of the entire European and American retail industry.
In my previous life, the 7-11 (7-eleven) convenience store was open all-weather in 1975; this fully demonstrates that it is not suitable for 24-hour business in this era.
Therefore, Wu Guangyao's plan was not considered in the late 1960s when he considered the implementation of the 7-24 business model.
The 7-eleven brand was originally from the American Southern Company. It was allowed to join in 1964. It was introduced to Japan in 1974. In 1987, the American Southern Company failed to diversify and declared bankruptcy. Ito Yokado took the opportunity to acquire 73% of the shares, and later became the world's well-deserved convenience store overlord from 7-11.
It cannot be said that the 7-eleven convenience store brand has achieved such success, which is due to the 7-eleven brand; it should be more of the Japanese business philosophy, which is worth learning from by many people.
During this process, Wu Guangyao felt that he could do a lot, such as obtaining the distribution rights of the 7-eleven brand in Japan in advance; this would have changed the history of Ito Yokado in Japan.
In the later stage, we will try our best to acquire the 7-eleven brand directly. Whether it is developing the 7-eleven brand or developing Metro convenience stores, it will be a situation where we will win and not lose.
.........
The flight Wu Guangyao took slowly landed at Boston Logan Airport. The convoys of the Ritz-Carlton Hotel and Charles were picked up by the Ritz-Carlton Hotel in Boston.
"Boston, welcome to Boston!" Charles said enthusiastically.
"Well, go to the hotel first. I can't wait to stay in our Ritz-Carlton Hotel." Wu Guangyao was full of expectations. He had stayed in the Ritz-Carlton Hotel in later generations, so he was eager to see that the Ritz-Carlton Hotel under his jurisdiction was no different from those in later generations.
The Ritz-Carlton Hotel in Boston was acquired by Xingyao Hotel Management and did not choose to redecorate it. After all, there was no problem with the decoration of the original hotel.
However, in terms of business, Wu Guangyao has learned a lot of experience in his later generations, making him more luxurious!
In addition, Xingyao Management Company has specially hired real hotel housekeepers from the UK, France and other places to deeply package the entire hotel's image.
Not only that, from the date of the acquisition of the Ritz-Carlton Hotel in Boston, all employees must have a training time of 300 hours in the first year; the training content is to allow guests to enjoy sincere care and comfort.
When the car slowly drove into the driveway at the hotel gate and stopped, a waiter with white gloves slowly opened the car door.
This feeling is very good, and it makes people feel at home!
The Ritz-Carlton Hotel in Boston was built in 1927 and has the latest renovation in 1952. It has a total of 26 floors and has 288 rooms.
Thinking about it now, Wu Guangyao spent $9 million to acquire it, which is not a loss; the purchase power of $9 million is only $250 million in the 21st century. Although a five-star hotel is only $700 million to build in China, what Star Yao Hotel Management really cares about is the brand of Ritz and a mature hotel management system.
It can be said that it is precisely because of the acquisition of the Ritz-Carlton Hotel in Boston that the Wu family has truly entered the hotel industry; its real meaning is that the Wu family has become a hotel leader from a hotel novices.
"Boss, welcome to the Ritz Hotel. I am Kevin, the general manager of the hotel!"
As soon as Wu Guangyao got off the car, he saw a white man in his 40s standing on both sides of the car door with the hotel management.
"Thank you for your hospitality, I believe you will have a good stay experience!" Wu Guangyao responded.
I made an appointment with Kevin to have dinner later, and then I followed the beautiful waiter and checked into the only three presidential suites.
"Boss, this presidential suite is your exclusive. Without special circumstances, we will not stay in customers." Charles said. Of course, this request was first proposed by Wu Guangyao.
The special situation that Charles said was basically impossible to happen, but it needs to be prepared there; you can't let a royal family or politician return disappointed!
"I'll have a meal together later, I'll take a shower first!"
"Well, I'll be waiting for you in the hotel restaurant!"
After Charles left, Huang Dazhong and another bodyguard also left and went to his room to wash.
The high-end hotels at this time were not much different from those in later generations. After all, they have entered the era of electrical appliances, and the electrical facilities of general high-end hotels are quite complete.
Wu Guangyao's presidential suite is even more luxurious. The floor is covered with wool blankets. The room is cleaned spotlessly and the air is emitting a faint fragrance.
After taking a comfortable hot shower, changing into clothes, looking at the room a little, Wu Guangyao came to the restaurant.
After sitting down with Charles and Kevin, the waiter brought a menu.
Wu Guangyao ordered some seafood and steak, and then ordered a bottle of red wine from Bordeaux, France, and started chatting with Charles and Kevin.
Wu Guangyao’s real career in the United States is only Xingyao Hotel Management Company, which currently has one high-end hotel and three mid-range hotels.
The high-end hotel is naturally the Ritz-Carlton Hotel in Boston, and the three mid-range hotels are holiday hotels that are franchised.
The properties of these hotels belong to Xingyao Company and are not rented.
Wu Guangyao is preparing to develop the hotel industry in the United States while developing the U.S. real estate.
When preparing a hotel, buy or build a property. Over time, these properties will be quite considerable.
"Boss, all aspects of the United States have already been on track. I want to organize a team to Hong Kong Island recently. First of all, the decoration styles of the two hotels must be determined first, and the subsequent design plans must be presented to you as soon as possible; secondly, regarding the incubation of Shangri-La Hotel, I want to recruit some talents in Hong Kong Island, so that there will be Chinese elements in it." Charles said.
Wu Guangyao nodded. Although he had not checked the Star Hotel Management Team here, since Charles was so confident, he believed that he would not be disappointed.
"Yes, if you can walk away here, go to Hong Kong for a good inspection!"
During the meal, Wu Guangyao looked at the hall and found that there were quite a few people, so the big rock in his heart fell.
At first, Wu Guangyao was worried that after the Ritz Hotel was acquired by a Chinese, some customers would not choose to stay.
Now, Wu Guangyao’s worries are unnecessary!
Looking at Wu Guangyao's observation hall, Kevin, the general manager who has been dealing with customers for a long time, immediately observed his words and expressions and knew what the boss was thinking.
"Boss, please rest assured. After you acquired the Ritz, the service and facilities are more perfect, so the occupancy rate is the best in the past ten years." Kevin said proactively. Kevin is also the general manager of the former Ritz Hotel, so he naturally has the right to speak.
In order to retain these original teams of the Ritz Hotel, Wu Guangyao promised to increase the salary by 10%, which finally made it smoothly; of course, a small number of management teams were unwilling to stay, but fortunately it did not affect the overall situation.
"Yeah, it seems you have done a lot of work too!"
Wu Guangyao came to the United States this time to launch the new ship and inspect the Xingyao Hotel Management Company.
Chapter completed!